Being Wrong at Work.
Making People Wrong at Work?

A perfect formula if you enjoy unwanted drama.

Day Sixteen. If our need to be right is behind 95% of all conflict (see Robert Bolton's People Skills-Day One), then let's not make people wrong and save everyone the drama.

Today, choose your words so that they point AWAY from making someone wrong, and instead improve a process; find an error; upgrade an out-of-date mode....but let's not make a PERSON wrong today, but seek to make THINGS better than you found them.


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Let's Go Back to the Old Days? Not rated yet
This is how we resolved conflicts before Jerry Springer and 'Reality TV'. People don't usually change when they're being attacked, they are in a defensive …

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